Privacy policy

Personal data management

Collection and processing

When using the Site, you may provide us with information about yourself in the following cases: when creating your personal space, when subscribing to our newsletters, when responding to surveys or when contacting us with a question or problem.
It is your responsibility to check that the data you provide during these operations is accurate and complete.
HEKIPIA SAS is responsible for processing and managing all information collected with the utmost confidentiality. This information may be used by our internal departments for :

Administrative and commercial management to personalize the content of our offer
Management of site operation by the user
Sending commercial and advertising information according to the user’s preferences.

Legal basis

The legal basis for the processing operations listed below is:
– Prospect management: legitimate interest
– Newsletter registration and management: consent
– Customer satisfaction: legitimate interest



When you visit our Site, a permanent “cookie” (small text file) will be assigned to you and stored on your computer’s hard disk. Cookies enable us to identify you when you visit our site, so that we can improve your browsing experience and personalize your online experience: automatic recognition, memorization of your favorite destinations, etc.
We also collect technical information about your computer each time you open a page during your visit to our Site. This information includes your IP (Internet Protocol) address, operating system, browser type and the address of any referring website. We collect this information to improve the quality of your experience during your visit to our site, and we do not sell or give this information to third parties.
Most browsers automatically accept these cookies, but you can delete them or enable cookie rejection. As each browser is different, you should check your browser’s “Help” menu to find out how to modify your cookie preferences. The site’s behavior remains the same, and all functionalities are still accessible. If you choose to block cookies, you will not have access to the many features that make this site more efficient, and some of our services will not function properly.


Information sharing

Any data we may record is reserved exclusively for the use of HEKIPIA SAS.
At no time will your information be passed on to any third party.

Security and confidentiality

The site implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the site cannot guarantee the security of the transmission or storage of information over the Internet.


Personal data rights.

In application of the regulations applicable to personal data, you have the right to access, modify, rectify and delete your personal data and to withdraw your consent. To exercise this right, please send us a letter clearly stating your full name, address and, if applicable, your customer account number to :
HEKIPIA / Marketing Department
Contact: +33 4 37 64 64 74  |


Changes to this policy

HEKIPIA reserves the right to modify this privacy policy at any time. If a change is made to the present personal data protection policy, HEKIPIA undertakes to publish the new version on its website.